ASCO IT Helpdesk

General

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FAQ 8

• Sophos VPN Installation
• Reset ASCO Email/CRM/ERP/Windows Passwords
• New ASCO Portal
• ASCO VPN - Installation Procedure
• Google Groups Directory

See all 8 articles

Getting Started 5

• CRM One-Time User Profile Settings
• Menu
• The "What's New" tab
• Posts and Tagging Users
• Search, Filters, and Views

CRM

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Customer Information 0

Activities, Leads, and Opportunities 0

Quotes 0

ERP

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Accounting & Finance 4

• Accounts Payable Invoice Matching
• Viewing Accounts Receivable
• Print AR Aging by Branch
• DocParser - Accounts Payable Invoice Import Setup

Equipment (Sales) 8

• Equipment Transfer Order - CPO Linking
• Active Warranty Entry on Equipment
• General Purchase Order Process
• Manual Sales Invoice Process
• Equipment Transfer Approvals

See all 8 articles

Rental 9

• Rental Outside Hauling - Linked CPO
• Active Warranty Entry on Equipment
• Rental Contract Entry
• Rental Re-Rent Process
• Demo Rental Contract Entry

See all 9 articles

Parts 2

• Clean and Dirty Cores
• Parts Stock Status Report

Service 2

• Active Warranty Entry on Equipment
• Entering Periodic Maintenance Contracts

General 1

• GPO receipt

ASCO Phones

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ASCO Mobile Devices 1

• iPhone/GMail/Google Device Policy Resolution

Shoretel 1

• Shoretel 480g User Guide

Source Default Category

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Source Default Folder 0

BI

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General 2

• Email Subscriptions to a Report or Dashboard
• BI Initial, One-Time Setup